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+31 6 44130558
+351 966717876

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Our privacy policy



Privacy policy B&B Vivenda Balou



This Privacy Policy applies to all personal data that B&B Vivenda Balou processes from its guests.

If you book a stay at B&B Vivenda Balou, or for any other reason give personal data to B&B Vivenda Balou, you give explicit permission to process your personal data in line with this Privacy Policy.
We therefore advise you to read the Privacy Policy and keep it for your own administration.

  1. Responsible

    Responsible for the processing of the personal data is: B&B Vivenda Balou, Cerro São Miguel CP104, 8300-051, Silves, Portugal, info@vivendabalou.pt, telephone number +351 966717876 or +31 6 44130558

  2. What data does B&B Vivenda Balou process and for what purpose

    1. In the context of your stay, the following personal data will be processed: first and last name, gender, address details, telephone number (s), e-mail address and passport data
    2. B&B Vivenda Balou processes the personal data referred to in 2.1 for the following purposes:
      • your name, address, telephone number and e-mail address - used for contact about the provision of the information you have requested and also for handling the information obtained from you.
      • your name, address, telephone number and e-mail address - used for registering the bookings and also for the correct administrative processing thereof.
      • your name, telephone number and e-mail address - used to send invitations and also for information about services and activities of B&B Vivenda Balou.
      • your name, address details, passport details - used for correct handling with the Portuguese authorities being the Finanças (tax office) and the SEF (immigration office). The data will be kept for as long as required by Portuguese law.

  3. Your name, email address and telephone number can be used up to two years after the end of the agreement to ask you about your experiences with B&B Vivenda Balou. We can also use this to inform you about the developments of B&B Vivenda Balou.

  4. Retention periods

    B&B Vivenda Balou processes and stores your personal data for the duration of your stay, up to a maximum of two years after your stay. However, or as long as Portuguese legislation requires this with regard to the retention of administrative data for the tax and immigration authorities. We then subsequently destroy the personal data.

  5. Security measures and processors

    1. To protect your personal data, B&B Vivenda Balou has taken appropriate technical and organizational measures.
    2. B&B Vivenda Balou does not use third party services for the processing of personal data.
    3. Right of inspection, removal and complaints
      • Via the administration of B&B Vivenda Balou you can submit a request to view, receive, change or delete your personal data. B&B Vivenda Balou will process your request and inform you within two weeks after receipt
      • If you want to object to the (further) processing of the personal data as referred to in Article 2, you can also contact us.
      • If you have complaints about how B&B Vivenda Balou processes your personal data or handles your requests, you can contact us by email: info@vivendabalou.pt and ask for the Livro de Reclamacões (complaints book). This complaints book can also be accessed via our website.
      • Even if there are other complaints that cannot be resolved with B&B Vivenda Balou, you can ask for the complaints book or livro de reclamaçoes.
      • Any other questions or comments about this Privacy Policy can also be directed to our administration info@vivendabalou.pt
    4. Amendments
      This Privacy Policy is subject to change. The changes will be announced via the Website. We advise you to regularly review the Privacy Policy.

  6. Cookies

    We use cookies for the best possible functioning of this website. In this statement, we first explain what cookies are. Then we will discuss which cookies we use and why we use them.

    What are cookies
    A cookie is a file that is sent by a website (in this case www.vivendabalou.pt). Then your browser places this on your hard drive of your computer. The next time you visit the website again, the information stored in the cookie can be sent back to this website. An example is the language setting. You automatically arrive at the last language selected when you surf to the main page.

    Google Analytics
    Our website places cookies from Google. They will analyze the information that Google gets from the cookie. This information is anonymized as much as possible. Google will only share the information obtained with third parties if they are legally obliged to do so. Furthermore, also insofar as third parties process the information on behalf of Google. She, Google, has also not received permission from us to use information for other Google services. Google is an American company and therefore stores the information it collects in American servers. For more information about Google Analytics policy, see the Google website.

    Social Media buttons
    The different social media channels often use codes, with which they place cookies via the site. These social media channels collect information that they can obtain through the cookies. Read the privacy statements of the social media channels used by B&B Vivenda Balou to know what they do with the information collected.

    Switch off and remove
    You can disable or delete cookies. For this you have to go to the settings of your browser. Can't figure it out? Then use the help function of the browser.

  7. Google Analytics

    We would like to gain insight into the use of the website in order to optimize it for use.
    We sometimes use Google Analytics for this. This service analyzes the data of website visitors.
    An IP address is not visible and can therefore not be traced back to a person in front of us. Google Analytics also has its own policy that can be found online.

  8. Social Media Channels

    B&B Vivenda Balou uses different social media channels, firstly: Facebook and Whatapp. To make it as easy as possible for the customer, B&B Vivenda Balou uses buttons, links and contact forms. These social media channels also collect information. To clarify what happens to the data, the privacy statement of the social media channels can provide a definite answer.



Also read our Terms and Conditions
Also read our Cookie policy



© 2019 by Vivenda Balou B&B       License: 107134/AL
Call us to book:
+31 6 44130558 / +351 966717876